Welcome to the Support KnowledgeBase

This site provides information to help you set up and manage your account with WorldPay. By using the search and navigation tools you can access our online self-help and support resources to find out more about how your account works, our
additional products & services and answers to common queries.

Most Frequently Asked Questions (FAQs)
How do I log in to the MOTO Payment Service (WorldAccess)
My payment response (callback) is failing…
How do I change my bank details?
Card Logos are not being displayed on my website…
Which URL do I use to reference the payment method logo generator?
More FAQs ...

System Status
Deposit shortfall payments: on Wednesday 26th November 2008 we made a number of changes to improve the way you pay a deposit shortfall. More information on our News Page